NALA will be running open plain English training courses over three dates in 2012. These courses are for people from different organisations or for individuals who wish to communicate more clearly. The course will use a mix of presentation, relevant examples, discussion and exercises to introduce participants to the most common barriers to clear information and the basic techniques of plain English. Two of the sessions will deal with clear writing for the web. It also introduces participants to the literacy issue in Ireland. Each course is limited to 16 people, so please book early to secure a place.
Why should I attend the course?
• It will help you get your message across to the one in four adults who have literacy and numeracy difficulties.
• It makes good business sense. Studies have shown that when you use plain English, your reader can better understand your information.
• You will be able to provide more efficient customer service. Clearer information is shown to improve performance, reduce mistakes and lead to fewer complaints and repeated questions.
• Plain Language legislation is being introduced around the world and will soon become standard practice in many institutions and organisations.
Locations and dates
Wednesday 18 April Dublin Plain English Writing for the Web
Wednesday 30 May Dublin Plain English Guidelines
Wednesday 17 October Cork Plain English Writing for the Web
Time 10.00am to 4.30pm
Cost €125 per person (€100 per person for community and voluntary organisations)
For a course outline and other information, please contact Claire O’Riordan at the National Adult Literacy Agency on (01) 412 7922 or at coriordan@nala.ie
