Sunday, September 15, 2013

NALA to present at important Department of Public Expenditure and Reform seminar

This conference is run by the Department of Public Expenditure and Reform. NALA has been invited to present on Using plain language to enhance service and delivery efficiency. The seminar will be attended by 60 plus public servants and is on Tuesday 17 September. At this seminar, we will launch a short online plain English guide for Quality Customer Service Officers.